Why I Regularly Ask My Staff To Quit

by · 20th May 2016

4.9/5 - (8 votes)

Comes a pressing question yesterday about “staff”:

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“Paul, I love what you say about making sure you have the right staff “on the bus”…

…do you think that YOU have the right staff on the bus at your clinic right now?”

– Michelle, Bay Area, San Francisco.

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WOW!

Didn’t see that question coming…

And the answer is this:

“NO… I DON’T!”

I NEVER have *all* of the right staff on the bus.

Why I Regularly Ask My Staff To Quit

Why?

Because my bus is always moving faster than everyone on board would like it to be.

But that isn’t a staffing problem…

…or a culture problem.

It’s a “progress” problem.

(And a great one to have!).

See, it’s unrealistic to think that everyone in your office is going to keep up with the changes and improvements that an owner HAS to make these days, to prosper.

If there’s “10” staff in my office…

…I work on the theory there’s always at least “1” out of “10” who CAN’T keep up…

…and there’ll be another “1” who doesn’t WANT to keep up.

Is that such a big deal?

Course not.

And I can fight it out WITH THEM…

…Or, I can recognize it, accept it – and then tackle it before it affects company culture and growth.

I see a LOT of business owners stuck in a dog fight with staff who resist change…

…and I get the impression that a lot of them think it’s either a “personal” thing against them – that the employee doesn’t want to change out of spite…

…OR, that as a business owner WE have to move mountains to get these people to buy in to our vision.

Neither are true.

The ONLY thing that we do is give them every opportunity to grow with us…

…and THEN assess whether they will or they won’t (get on board).

And if they don’t?

I know from experience that siting down with that employee and explaining why I think it’s in *THEIR* best interests if they get off the bus (and look for another job,) is usually the best course of next action.

After that?

Get back to driving the bus…

Because there’s another employee more suited to the direction that your bus is headed in, waiting at the next stop.

Aaaaalllll right, another PT business lesson over.

If you want some help to move your bus in the right direction…

Click here to subscribe to my email list and I’ll send you more Physical Therapy Business Education >>>

Sincerely,

Paul Gough

About Paul Gough

PAUL GOUGH is one of the top Marketing and Business Coaches in the physical therapy industry and his Systems are helping clinic owners all across America run more profitable clinics. He is a published Author, Newspaper Columnist and before his stunning success in business was hired by top professional soccer teams. HIS SUCCESS STORY is one that inspires many pt's around the world - at the age of 26 Paul QUIT a high profile job in professional soccer to begin his own clinic. He had NO money, NO business or marketing skills and NO experience - and yet now owns and runs 4 pt clinics and has a proven track record of growing a physical therapy business from 0 - $2m in record time.
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